Message from Chairman

It is a pleasure to witness the continued evolution of SBI Payments-a Joint Venture between the State Bank of India and Hitachi Payment Services. Since its inception, the company has remained steadfast in its mission to provide secure, reliable, and seamless digital payment solutions to merchants across the country.

Today, SBI Payments stands as one of India’s leading merchant acquirers, with an expansive and growing network of acceptance points. Our efforts have been aligned with the national agenda of Digital India, as we work to strengthen the country’s digital payments ecosystem and deepen merchant adoption.

In pursuit of this vision, the company is proactively expanding its suite of payment solutions to address the diverse needs of merchants—across sectors and scales. From small retailers in remote geographies to large format enterprises, we are committed to meet the expectations of our customer by empowering every merchant with intuitive, efficient, and inclusive digital tools.

Our focus on technological self-reliance continues to shape our strategic roadmap. Significant progress has been made towards building a robust, in-house technology platform, while also enhancing capabilities in analytics and innovation—laying the foundation for a more agile and insight-driven future.

Looking forward, SBI Payments will intensify its focus on strengthening the UPI ecosystem and scaling operations in the toll and transit domain, where we have already established a meaningful presence. These sectors offer considerable scope for innovation and growth, and we aim to play a pivotal role in driving efficiency and convenience in these areas.

We remain committed to the highest standards of corporate governance, with well constituted Board Committees providing guidance and oversight in alignment with regulatory and ethical benchmarks.

With the continued trust and support of our stakeholders, SBI Payments is poised to advance with clarity of purpose, resilience, and a commitment to excellence in the evolving landscape of digital payments.