Key Responsibilities:
· She/he will focus on management of new merchants onboarding through DigiMON Maker.
· Responsible for handling queries received through circles.
· Improve internal and external customer satisfaction.
· Managing rejections for DigiMON onboarded merchants.
· Managing Ezetap On-boarding and rent/ EMI file preparation.
· Ensure KYC checks and proper merchant documentation.
· Maintaining MIS for campaign.
· Ensure to complete Maker activity for self-onboarded merchants.
· Additionally , any other job/role/responsibilities assigned from time to time.