Frequently Asked Questions

A static QR code is fixed and cannot be changed once generated. Customers need to manually enter the transaction amount each time. In contrast, a dynamic QR code is generated afresh for every transaction with the amount auto-populated. Customers simply scan, confirm, and complete the payment—no need to enter the amount manually.

Merchant Discount Rate (MDR) refers to the fee charged by the acquiring bank to the merchant for processing digital payments made through cards and other payment modes.

A POS terminal is an advanced device that accepts multiple payment modes—cards, UPI, and wallets—and offers features like receipt printing, inventory management, and transaction tracking. A SoundBox, on the other hand, is a compact device that gives instant audio confirmation for UPI QR payments, making it ideal for quick, low-value transactions. POS is ideal for businesses needing comprehensive payment solutions, while SoundBox suits those who want a simple, voice-verified UPI setup.

You can request a new terminal by filling out the lead form on our website www.sbipayments.com

SBI Payments' POS terminals accept a wide range of payment modes including debit and credit cards (Visa, Mastercard, RuPay, Amex), UPI, mobile wallets, and contactless (NFC) payments. This ensures your customers have flexible payment options.

Yes, POS terminals require an active internet connection through GPRS, 4G SIM, or Wi-Fi. Some devices also support fallback options to ensure uninterrupted service during connectivity issues.

Yes, selected POS terminals support EMI options on eligible credit cards, making it easier for your customers to make high-value purchases in easy instalments.