She/he will also focus on expansion and acquisition of merchants within the zone regions assigned
Improve customer satisfaction and drive business volumes of merchant relationship
Provide Leadership Directions to the sales team.
Key Responsibilities
Roles and Responsibilities:
To Achieve Sales targets
Establish continuous relationship with the merchants to gain maximum value
To liaise with SBI Branch Managers and other teams of SBI to generate leads for merchant sourcing
Regularly track and report performance of the zone in terms of targeted sales and business volume
To execute the campaigns for increasing terminal usage/activation/sourcing through the team of Associates.
Addressing to Merchant problems including Maintenance of Terminals, Merchant Training etc. including with support from Technology Service Providers
(TSPs)
To Train and monitor sales and relationship teams and percolating down the knowledge, expertise and corporate goals.
Skills and Qualifications
Similar Business Knowledge. Experience in Payments will be preferred.